Terms and Conditions

The language of this agreement shall be in English. In the case that the agreement is translated in any other language the English version shall prevail.

Engino®, its subsidiaries, affiliates, contractors and/or participating corporations are the owners of the trade and service marks appearing on this website and all rights are reserved in respect of such trade and service marks.

The information and materials contained in these pages - and the terms, conditions, and descriptions that appear - are subject to change. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to Engino’s® final determination and acceptance.

The information and materials contained on this site, including text, graphics, links, or other items, are provided as is and as available.
Engino® does not warrant the accuracy, adequacy or completeness of the information and materials and expressly disclaims liability for errors or omissions therein. No warranties of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, are given in conjunction with the information and materials.

In no event will Engino® be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or its inability to be used by any party, or reliance on the contents of this site, or in connection with any failure of performance, error, omission, interruption, defect, delay or failure in operation or transmission, computer virus or line or system failure, even if Engino®,  or its representatives, are advised of the possibility of such damages, losses or expense, hyperlinks to other internet resources are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by Engino®. This Exclusion Clause shall take effect to the fullest extent permitted by law.

Engino® will not be responsible for the terms (including, without limitation, product description, price and compliance with all applicable laws and regulations) of any contract for the sale of goods or services to customers who have seen adverts displayed on the site of Engino®.

All information submitted to Engino® via this site shall be deemed and remain the property of Engino®, which shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information a visitor to this site provides Engino® through this site.
Engino® shall not be subject to any obligations of confidentiality or privacy regarding submitted information except as agreed by Engino® or as otherwise specifically agreed or required by law.

If you have any complaints about the products received or any information displayed on our website, you may send an email to info@engino.com and you will be contacted by one of our customer service officers within 2 working days. You may also contact us by telephone at +35725821960 or fax at +35725821961.

If for any reason you decide to cancel your order, you are legally entitled to do so within 14 days of ordering. In such an event, you will have to send a written notification by email to info@engino.com. Alternatively, you may contact us here. If by that time you have already received your order, you must return it in its original packaging within 14 days of cancelling your order. If the item is returned in its original condition, then we will issue a full refund..

Please note that you will be responsible for the costs of returning the goods to us unless we delivered them to you in error, or if the item we delivered is faulty. In case of faulty products, please package the item securely in the same packaging it was received in and send it to us with a copy of your receipt.

Please note that we can only accept returns of opened items if they are damaged or faulty.

Claims for damaged goods must be reported within 24 hours of receipt, so please inspect your goods immediately.

Signing for goods means that the goods have been accepted into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.

We do not deliver to P.O. boxes.

If you would like to amend your order before it has been processed, go change the number of items at check-out using the + or - sign above the image of the product. If you want to delete the particular item, just click on the REMOVE link above the image and the product will automatically be removed from your shopping cart. You may at any time add items to your shopping cart by going back to the products page and selecting more products.

When you visit our website, you can order any item by clicking on the ADD TO CART link. You can select products by following the PRODUCTS link at the top of the page and then by selecting a category. You may also select a category from the tabs above the products list. You can add items to your shopping cart by clicking the ADD TO BAG link directly. Alternatively, you can click on the product image to open a detailed product page. You can see if the product you want is in stock and then click the ADD TO BAG link. The product will automatically be added to your shopping cart. When you are finished shopping—or at any other time—you can press the SHOPPING CART link . You will be directed to your shopping cart, where you can make modifications or remove items from your order. If you want to cancel your order, just click CLEAR CART and all selected items will be removed. At any time you can see the total value you will be charged on the right side of the page, just above the CONTINUE TO CHECK OUT link. Once you have finalized your order and you are ready to proceed to payment, you may click CONTINUE TO CHECK OUT and you will be asked to register and provide your personal details and shipping address. If you are already registered with us, then you will only need to log in. To complete payment, you will be directed to the official payment provider’s portal, where all transactions are safe and guaranteed. After payment, you will be directed back to the official Engino Shop and you will receive email confirmation of your order.

The estimated delivery time is always written on the confirmation email you receive when your purchase is finalized. It can also be found on the purchase details page.

All your orders are saved in our database. You can access them when you log in to your account.

All prices displayed include appropriate VAT taxes. You will not be charged for anything other than shipping and handling, which will be calculated and displayed before you check out.

These terms and conditions are subject to change and can be modified at any time without notice.

GOVERNING LAW AND JURISDICTION [h3] By accessing this website and obtaining the facilities, products or services offered through this website, you agree that the law of  Cyprus shall govern such access and the provision of such facilities, products and services, and you agree to submit to the exclusive jurisdiction of the Cyprus courts.

These Product Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law L156(I)/2004 and Amendment Law L97(I)/2007, and any disputes will be decided only by the Cyprus courts. If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Engino®. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by Engino®.

We recommend that you print this agreement at the time of ordering for future reference as it may change later without any notice. If you do not print it, you can still obtain it by contacting us by email at info@engino.com with your order details (order number and date). All versions of the agreement are kept in our records and we shall send you the applicable version at the time you have placed your order.